Claims Handling

Evaluation and Resolution

The decision to defend or settle your claim is based on rigorous analysis of the information collected during discovery. Our claims philosophy emphasizes vigorous defense of your medical care, and satisfactory resolution of a claim is always a collaborative, team process.

NORCAL supports the policyholder's right to consent to settle any malpractice claim. Beyond this, the decision to defend or settle depends on the following considerations:
  • Opinions and credibility of expert consultants
  • Defense counsel opinion, including legal matters and prospective trial strategy
  • Severity of damages
  • Determinations of the NORCAL claims staff

The Claims Process:

» When to Report     » The Claims Team     » Discovery     » Evaluation and Resolution     » The Trial