OverviewNORCAL created this statement to demonstrate our firm commitment to protecting your privacy. It discloses information gathering and dissemination practices for www.norcalmutual.com, the Internet site for NORCAL Mutual Insurance Company (NORCAL).
SecurityNORCAL will take reasonable steps to protect your personally identifiable information that you transmit to NORCAL and this site and to protect such information from loss, misuse and unauthorized access, disclosure, alteration or destruction. However, no Internet transmission is ever fully secure, and NORCAL cannot guarantee that information transmitted via this site will remain confidential at all times.
Passive Information CollectionAs you navigate through this site, certain information can be passively collected using various technologies, such as navigational data collection. This site may use Internet Protocol (IP) addresses. An IP address is a number automatically assigned to your computer by your Internet service provider. We may collect IP addresses for the purposes of system administration and to audit the use of our website. Each time you log onto our website and each time you request one of our pages, our server logs your IP address. Although we log your session with us, we will not normally link your IP address to anything that can enable us to identify you.
Information You SubmitWe may collect personally identifiable information when you communicate with us via email and online forms. Some of the information that you submit may be personally identifiable information (e.g., name, address and telephone number). We typically use this information we collect to respond to inquiries, underwrite policies, ensure proper billing and service accounts.
Sharing of InformationNORCAL may provide certain aggregate information we collect from visitors to this website (e.g., statistics, sales, traffic patterns and services) to third parties who can assist NORCAL in analyzing and understanding the information and help us to better provide online products and services. Should NORCAL share this aggregate information with third parties, it will not include any personally identifiable information.
NORCAL does not sell your personally identifiable information to third parties. When you provide personally identifiable information to us, we may share it with our affiliated companies and third-party contractors who are subject to confidentiality agreements solely for the purpose of fulfilling your requests, carrying out our obligations as your insurer or offering our products and services.
Please bear in mind that anyone you provide with your log-in information will also have access to your account and personally identifiable information.
Notwithstanding the foregoing, however, NORCAL reserves the right at all times to disclose any information as NORCAL determines, in its sole discretion, to be necessary to satisfy any law, regulation or governmental request or to avoid liability for NORCAL or any third party.