Welcome Kit

Claims Handling Services

NORCAL’s superior claims defense record has set the gold standard for our industry. Our aggressive approach to claims handling features:
  • Industry-leading claims defense results
  • Local, individualized claims handling services
  • Close collaboration between the policyholder, defense counsel and NORCAL claims staff
  • Multilateral review of claims to evaluate the local standard of care and recommend the most effective defense strategies
  • Protection of the policyholder’s right to consent to settle
  • Uncapped defense costs in addition to policy limits, preserving full coverage for indemnity payments

Report a Claim or Incident

To find out when you should report a claim, please read the Physician as Defendant handbook enclosed in your New Policyholder Welcome Kit, or visit www.norcalmutual.com and click on the “Report a Claim or Incident” link on the homepage.

To report an incident or notification of a claim, contact one of NORCAL’s regional claims offices.

Central and Northern California and all CMIC clinics (California, Arizona and New Mexico) (800) 416-0791
Southern California and Arizona (800) 356-5513
Alaska (outside Anchorage) (800) 770-3414
Alaska (in Anchorage) (907) 563-3414
Rhode Island (800) 230-1004


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